At The Computer Tutor 55, we prioritize competitive pricing. Our commitment to value sets us apart. Trust us for cost-effective solutions without compromising quality. Choose us for unbeatable prices and exceptional service.
Schedule of fees
Updated as of March 2024
Pre-Paid Support Desk
Most Popular
Purchase support hours in 5 hour blocks.
Billed in 15 minute increments.
Great for ongoing support & training.
Detailed timesheet report can be provided upon request
Support can only be used for phone, email & remote Assistance (Team Viewer) sessions.
Consulting services & works carried out in our home studio office.
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Your very own IT Support Desk when you need it most.
Support is billed in 15 minute increments.
NOTE: IT Support Desk services are limited to phone, email, remote (team Viewer sessions) or services conducted from our studio.
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With a competitive rate we support both residential and small business clients to resolve their issues efficiently.
Note: On-site Support services are defined a works performed at a residential or business address and 1 hour of travel time is included
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Eligible seniors must produce a valid concession card to apply the discount.
*Note: Excludes hardware, software and pre-paid support hours
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Discounts quoted upon request and will vary on the scope of works.
Free support for Non-Profit organization’s wishing to join the connecting up program and assistance with purchases on the platform.
*Note: Evidence supporting your Non-Profit status is required.
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Support and training can be delivered in person or remotely to participants who have an active NDIS plan that are plan managed or self managed. Pricing is in-line with the NDIA Price Limits.
Training is provided to participants to help them achieve their stated goals within their NDIS Plan and progress reports can be provided upon request.
Capped Pricing
Repairs
A $45 non-refundable diagnostic fee is due when booking in a device. Where further work is required this will be credited on your invoice.
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One way data transfer moves files from your old devices to your new device or external storage.
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Reset your devices to their original factory settings with all the latest drivers and security updates. Configuration of mail client, office software and printer installation.
Client customization limited to 1 hour
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Reset your devices to their original factory settings with all the latest drivers and security updates. Configuration of mail client, office software and printer installation and other settings as directed by client.
User Folder (Deskop, Documents, Pictures, Music, Video’s etc) Backed up and restored.
Customization limited to 1 hour
Custom Pricing
A $45 non-refundable diagnostic fee is due when booking in a device. Where further work is required this will be credited on your invoice.