Services
Located in Berry NSW we provide IT Help Desk Support Services Australia Wide.
Service areas for in-person support are available in Kiama, Bomaderry, Nowra, Jervis Bay, Sanctuary Point & all areas in-between.
IT Support Desk & Consulting Services
When facing a technical challenge, finding the right expertise can make all the difference. Our team at The Computer Tutor 55 is equipped with knowledgeable tech specialists who can assist with a diverse range of issues. Whether you prefer in-person support, assistance over the phone, or remote help through desktop sharing, we offer convenient solutions to cater to your needs. Share your problem with us, and let our experienced tech-wiz work with you to resolve it efficiently.
Computer Repair Services
We specialize in general computer repairs for Windows and Mac systems to address a variety of issues you may encounter. Whether your computer is running slow due to an accumulation of junk files or is infected with viruses and malware, we have the expertise to resolve these issues efficiently.
Our services include removing viruses and malware to ensure your system is clean and secure. Additionally, we can install effective security solutions to prevent future infections and safeguard your data.
If you're looking to boost your computer's performance, we offer hardware upgrade solutions that can significantly enhance speed and efficiency. By upgrading essential components, we can optimize your system's performance and ensure it meets your requirements.
Trust us to provide reliable and comprehensive solutions to keep your computer running smoothly and efficiently.
Factory Device Reset Service
At times, a device may encounter persistent software issues that necessitate a reset to factory settings. When all other technical solutions have been exhausted, opting for a factory reset becomes essential to restore functionality.
Our Process:
Data Backup: Prior to initiating the reset, we ensure all your data is securely backed up to prevent any loss during the procedure.
Configuration Preservation: Your previous services, passwords, applications and connected devices such as printers and other hardware will be meticulously configured to mirror your prior setup.
Comprehensive Restoration: This service goes beyond a simple reset. It encompasses data transfer and remote support to completely reinstate your device to its prior state.
Our goal is to make the transition as seamless as possible, guaranteeing that your device not only functions optimally but also retains its original configuration.
Data Recovery & File Transfers
At The Computer Tutor 55, we understand the sinking feeling that comes with losing precious data or facing a malfunctioning device. Our team of experts is here to assist you in recovering emails, photos, or files from your old devices and seamlessly transferring them to your newest gadgets.
Whether you accidentally deleted something important or your old PC decided to stop dead in its own smoky cloud, we've got you covered. And it's not just about moving the data - we go the extra mile by future-proofing your backups. We offer a range of options that cater to your budget and skill level, ensuring that your data remains secure and accessible in the long run.
Our services extend across various devices, including Apple, Windows, and Android systems. So, regardless of the platform you're using, you can rely on us to handle your data recovery and transfer needs efficiently.
Let us take the stress out of data mishaps and device transitions. Reach out to us today and let's get your digital world back on track!
New Computer Systems, Parts and Hardware
At The Computer Tutor 55, we specialize in providing personalized services to empower our clients in making informed decisions regarding electronic equipment purchases. Our tailored approach considers crucial factors such as hardware compatibility with existing setups, current and future needs, and familiarity with different operating systems. We are dedicated to maximizing value within each client's budget while not only meeting but exceeding their expectations.
While our product range may not be extensive due to the dynamic nature of the industry, we excel in shepherding clients through their buying journey. Our electronic components are thoughtfully chosen from diverse suppliers and are accompanied by warranties that cover both the part and its installation.
From upgrading hard drives and memory to replacing keyboards, touchpads, and batteries, we provide comprehensive solutions to elevate your electronic devices. Trust The Computer Tutor 55 for expert guidance and reliable services to enhance your technology experience.
Individual Help Guides and How To’s
At The Computer Tutor 55, we are dedicated to providing personalized and expert tech guides tailored to your specific needs. Our experienced team understands that everyone has unique preferences and skill levels when it comes to technology.
Whether you are looking for in-depth instructions on setting up a new device, troubleshooting a technical issue, or learning how to optimize your computer's performance, our individualized tech guides are here to help.
With step-by-step instructions, clear explanations, and personalized tips, our guides aim to empower you to make the most of your technology in a way that suits your individual style and pace. No matter your level of expertise, we are here to support you on your tech journey.
Let The Computer Tutor 55 be your trusted companion in navigating the ever-changing world of technology, one personalized guide at a time.
Mobile, Internet and Fixed Services
At The Computer Tutor 55, we understand the importance of finding the best current deals & device for your communication needs. Our team takes pride in setting up new devices and providing expert purchasing advice tailored to your usage and budget.
What sets us apart is that we are not influenced by commissions from service providers. Our recommendations are solely focused on your unique needs and location and the current infrastructure in your area ensuring that you receive customized advice that works best for you.
Support for Seniors
At The Computer Tutor 55, we strive to empower seniors to navigate technology confidently and independently. Our patient technicians offer a range of services tailored to meet the unique needs of seniors. During our sessions we offer comprehensive how-to guides, available in written or video formats, to assist seniors in understanding and utilizing various devices and applications.
Most Popular Services:
Password Management systems and ensuring update recovery options for online accounts.
Creating a Digital Legacy Plan for your peace of mind and for your family.
Assistance with setting up new devices. (Smart TV’s, Streaming Services, Wifi, Printers)
15min Remote assistance sessions - for help with minor support queries.
Independent Bill comparison on your current services.
Configuring devices to use video conferencing to connect with family and friends.
Furthermore, we offer support in making informed purchasing decisions, guiding seniors through the process to ensure they acquire the most suitable technology for their needs. Our commitment to empowering seniors in their tech journey is unwavering, and we take pride in fostering confidence and autonomy in every interaction.
Trust The Computer Tutor 55 to partner with you on your technology endeavors and experience the difference our friendly technicians can make in your digital world.
NDIS Supports
Are you an NDIS Participant with a disability wanting to learn more about technology and gain basic to advanced computing skills? We have 1 on 1 training to help you gain skills, knowledge and the confidence to get the most out of your tech and meet your goals. Our staff have a background in Disability support and how best to support you to achieve this. We offer a free meet and greet service with all new clients. We are currently supporting adult clients that are Plan Managed or Self Managed and our pricing is in line with the NDIS price Limits set out by the NDIA.
Business Services
Small Business Support
Are you tired of dealing with IT issues on your own? Do you need reliable technical assistance for your small business without breaking the bank? Look no further!
At The Computer Tutor, we offer Casual IT Support packages designed specifically for small businesses like yours. Our services include level 1 & 2 technical assistance, ensuring that your technology runs smoothly so you can focus on growing your business.
In addition to technical support, we specialize in POS deployment and integration to streamline your sales process. Say goodbye to manual errors and inefficiencies - let our experts handle your Point of Sale system effectively.
Need a website to establish your online presence? We've got you covered! Our team excels in website development, creating professional and user-friendly websites tailored to your business needs.
But that's not all - we also offer Low Code App design and deployment services, empowering your business with customized applications to enhance productivity and efficiency.
Don't let technology challenges hold your business back. Choose our Casual IT Support packages and let us take care of all your IT needs so you can focus on what you do best - running your business. Contact us today to learn more and elevate your small business to new heights!
Low-Code App Development
Automate Workflows Efficiently with AppSheet
AppSheet, a powerful product from Google, offers the fastest way to build custom apps and automate workflows. From simple to complex applications, we help our customers create efficiencies in their processes. For instance, we developed an app for a Taxi Business that saved operators over $1000 per month per vehicle in traditional software licences.
In another project, we crafted a multi-user mobile app for managing a plant propagation and asset management for a botanic garden seamlessly. This solution enabled streamlined operations and enhanced productivity in a collaborative environment and the plant information was embedded on their website allowing the public searchable access to plants and related information.
NPW Services also experienced a significant transformation by transitioning from cumbersome carbon book systems to a custom app developed through AppSheet. By leveraging features like Drop Downs, searchability checklists for generating reports and work orders, they witnessed remarkable improvements in efficiency.
With AppSheet, businesses can revolutionize their operations and drive notable cost savings while increasing overall productivity.
Website Design, Domain Names and Email Services
Are you looking to elevate your online presence? Look no further!
At The Computer Tutor 55, we are proud to offer top-notch website design services built on premier platforms such as Squarespace, Weebly, and Wix. Whether you're in need of a personal website to showcase your skills and portfolio, an e-commerce platform to kickstart your online business, or seamless POS integration for your growing enterprise, we've got you covered!
But that's not all - we go the extra mile by assisting you in configuring and hosting your domain names and email addresses using leading platforms like Google Workspace or Microsoft 365. With our expertise and dedication to customer satisfaction, we ensure that your online presence is not only visually appealing but also fully functional and professional.
Take the first step towards a stunning online presence today. Contact us at The Computer Tutor 55 and let's work together to bring your digital dreams to life!
POS Configuration and Setup
Looking to streamline your business operations with a reliable Point of Sale (POS) system? We specialize in Square POS and Lightspeed products along with a wide range of integrated apps to cater to your unique business needs.
Our experts are dedicated to configuring a user-friendly system that meets your business needs. Whether you run a retail store, restaurant, professional service , tradsman or any other type of business, we have the knowledge and tools to set up a seamless POS solution tailored just for you.
With Square POS and Lightspeed products at the core of our offerings, you can be assured quality, performance and both products are backed with Australian Support. These industry-leading systems coupled with our expertise in configuring workflows integrating apps will elevate your business efficiency and customer service to new heights.
Don't let outdated POS systems hold your business back. Upgrade to a cutting-edge Square POS system that's designed to enhance your business operations.
Non-Profit Tech Solutions
Are you a non-profit organization looking for Significant discounts on the IT hardware and software you need the most. Spend more of your money and time on making a difference instead of wrangling tech.
The Connecting Up program supports Australian and New Zealand not-for-profits to build stronger communities through the use of technology.
“Your non-profit might benefit from free windows licenses, Microsoft Office applications a free website or the ability to collaborate using the google workspace platforms. Discounts of Adobe products, management programs and re-conditioned computers, laptops, tablets & phones.”
At the Computer tutor we value the great work non-profits play in the community. Whilst we are not a partner, supplier or an official affiliate of the Connecting Up program we have demonstrated experience assisting local non profits register for the program and configure and setup their purchases.
We offer free support to non profits that require assistance joining the program or making purchases on the connecting up web site. Discounted rates for ongoing support can be quoted upon request.
Review’s from Non-Profit Organizations
“Shoalhaven Heads Native Botanic Garden started in 2007 with a simple spreadsheet managed by the founder member Roger Tilly. Now with the assistance of the Computer Tutor 55 and Connecting Up we were able to build a free website and manage it ourselves, create an app with a central database to record all of our native plant assets. Google workspace for non profits has provided us with professional email services and centralized file management accessible from any devices that our volunteers may have and best of all it’s free thanks connecting up providing discount tokens.“